Contact
Use the form, or write to the address for the route you need. Both reach this publication’s CARX inbox. What matters is that you include the things listed under your route below — a correction without a source cannot be acted on.
If you are reporting a factual error in a review, choose Article correction and include the page URL and a source.
Write to us
The topic you choose travels with the message so our team can route it. Your address becomes the reply-to — hitting reply in our inbox answers you directly.
WE DO NOT SHARE DRAFTS, SCORES OR PUBLICATION DATES IN ADVANCE, AND WE DO NOT ACCEPT EMBARGO CONDITIONS.Routes
CORRECTIONS
A factual error in a published review.
SEND TOcontact@30plusskin.careINCLUDE- The page URL and the exact passage you are disputing.
- What you believe the correct fact is.
- A source we can check it against.
- Whether you are connected to the brand concerned.
BRANDS & PR
Product submissions, factual queries, right of reply.
SEND TOcontact@30plusskin.careINCLUDE- Full formula with concentrations — reviews stall without it.
- Any trial data, with design, n, duration and endpoint.
- Do not send embargo conditions; we do not accept them.
- We do not share drafts, scores or publication dates in advance.
LEGAL
Formal notices, takedown requests, IP matters.
SEND TOcontact@30plusskin.careINCLUDE- Identify the specific content and the specific legal basis.
- Include the identity and authority of the sender.
- General displeasure with a score is not a legal matter.
PRIVACY & DATA
Access, rectification, erasure and other data rights.
SEND TOcontact@30plusskin.careINCLUDE- Say which right you are exercising.
- Give us enough to locate your record.
- We respond within one month.
ACCESSIBILITY
Something on this site is unusable for you.
SEND TOcontact@30plusskin.careINCLUDE- What you were trying to do.
- The page, and your browser or assistive technology.
- We treat access defects as functional defects.
EVERYTHING ELSE
General enquiries.
SEND TOcontact@30plusskin.careINCLUDE- Be specific and we will be quick.
Entity
We do not publish a telephone number and we do not take product enquiries by direct message on social platforms. Anything that needs a record needs an email.
WE DO NOT SELL PRODUCTS AND CANNOT HELP WITH ORDERS, RETURNS OR DELIVERY FOR ANY BRAND REVIEWED ON THIS SITE. CONTACT THE RETAILER.